If you have purchased a license of the plugin from codecaneon.net (Envato Market), you will receive a so-called "purchase code" which is your license key. We will explain where to find the purchase code in order to activate your license. Go...
Where can I buy a Multi-Domain license?
You have found e.g. the Real Media Library and want to use it in multiple WordPress installations (multiple domains)? At codecaneon.net you can buy a license for one domain. You can read more details about the Envato Regular License in their knowledge. We are happy to...
The limit for the amount of sites the theme/plugin can be enabled on has been reached?
I am trying to use the license on the new version of the same site, but I am getting a message The limit for the amount of sites the theme/plugin can be enabled on has been reached. This means you have already used the entered license key on two other WordPress...
Is it one-time payment or yearly/monthly subscription?
If you buy one of our products via CodeCanyon on Envato you will get the following: A license which can be enabled on one production WordPress site, learn more about it here 6 months included support Forever free updates That means, there is no yearly or monthly...
How can I upgrade from free/lite version to Pro?
If you are interested in one of our "Pro" plugins via wordpress.org, the upgrade is very easy. Deactivate the free version. Do not worry about your existing data, it gets not automatically deleted, e.g. your folders of Real Media Library stay! Download the plugin from...
How can I install my bought plugin?
We explain how to install e.g. Real Media Library if you have purchased a license of the plugin from codecaneon.net (Envato Market). Go to codecanyon.net/sign_in and sign in to your account. In the upper right corner you will find your username. If you move the mouse...
Do you offer an affiliate program for your WordPress products?
Definitely! Since some of our WordPress plugins are distributed by Envato/CodeCanyon, you are welcome to use their partner program. Learn more about it here.
Can I activate a license on a WordPress Multisite?
All our plugin's are built to work on a WordPress Multisite installation (e.g. each site will have an own Real Media Library folder tree). So yes, you can activate the license in a multisite installation. But you have to give attention on the licensing model itself....