WordPress

articles and answers in the knowledge base

What installation type do I need to select when activating the license?

Once you have downloaded, installed and activated one of our WordPress plugins on your WordPress website, you will be prompted to enter your license key and installation type. In this…

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Plugin update causes fatal error and plugin gets deactivated

You have updated one of our plugins or it was updated automatically and suddenly the plugin was deactivated due to a fatal error and can no longer be activated? This…

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Create and delete users in WordPress

You have a problem with your WordPress website and want to ask us for help, but don’t know how exactly to explain your problem? Or you don’t even know where…

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Where can I find the Health Export in my WordPress?

In order to help you solve your problem quickly and easily, the easiest way is for you to send us a report about the current state of your website. This…

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CDN REST API Caching: Success message, but when reloading the page I do not see a new item

You have created an item, e.g. a folder or a content blocker and get a success message, but after reloading your browser the item has disappeared again? This problem can…

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WordPress REST API does not respond: What’s the problem?

If you only see a loading animation, but the actual content in one of our plugins does not load, your WordPress REST API is most likely not reachable. What is…

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