Quality WordPress Plugins made in Germany Questions or support needed? Get help now!

Questions or support needed?

We provide a knowledge base for our products. This often allows our customers to solve their issues without waiting for a response from us. However, if you prefer a personal contact, you are very welcome to open a ticket!

Customer opinions about our support

We have got a 4.8 out of 5.0 stars rating on codecanyon.net.

4.8 out of 5.0 stars rating
“The customer support is at least as good as the plugin – and the plugin is just great!”
hofmeister

have bought Real Media Library

“I can’t tell you what’s better. The plugin does exactly what it’s supposed to do and the support is first class.”
Gerhard Werner

have bought Real Media Library

“Customer support is one of the best I’ve dealt with. Keep up the great work!”
kreswach

have bought Real Media Library

Knowledgebase

We collect all frequently asked questions from our customers and write the proper articles on how to solve the problem. You can often find the answer to your questions faster than waiting for an answer from us.

Real Media Library

We have started collecting common questions for the Real Media Library in 2019. You should find answers for the most common situations.

Go to knowledgebase

Real Physical Media

We have started collecting common questions for the Real Physical Media in 2019. You should find answers for the most common situations.

Go to knowledgebase

Real Category Management

Real Category Management does not yet have a knowledgebase. Please open a support ticket if you have questions.

Real Thumbnail Generator

Real Thumbnail Generator does not yet have a knowledgebase. Please open a support ticket if you have questions.

WP React Starter

We provide a powerful documentation for WP React Starter, including tutorials, explanations and code snippets. Let’s start developing your own WordPress plugin!

Go to knowledgebase

Open a support ticket

If you have any questions before you buy one of our products, need help with our products or have a feature request, you are welcome to open a support ticket. We try to answer all support requests within three working days.

WordPress plugins with support

We offer e-mail and live chat support for all devowl.io products. This is already included (for a limited time) in all our paid products at no extra cost. Our goal is not only to develop high quality WordPress plugins, but also to support you after your purchase so that you can make the best out of it. Compared to free or cheap WordPress plugins, it can make the difference for you if and how fast you reach your goal.