Real Cookie Banner

articles and answers in the knowledge base

Pre-purchase questions

Do I need a cookie banner for my WordPress website?

Every website, with or without WordPress, is composed of different components and content. These use technologies to work, collect data, and serve content. The possibilities are technically almost unlimited, although…

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Is Real Cookie Banner legally compliant?

You may wonder whether Real Cookie Banner meets all the legal requirements of the law in force in the EU. This is also a legitimate question because using a cookie…

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Payment interval: Is it a one-time payment or a subscription?

We distribute the following products on devowl.io as a yearly subscription: Real Cookie Banner All devowl.io products distributed on devowl.io include the following services: License for production and development WordPress…

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Licensing of multiple websites (as multisite)

You run multiple websites (under subdomains) or a WordPress multisite installation with many websites? Then you are probably wondering how many licenses of devowl.io products you need. We explain in…

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Purchase and Installation

Can I upgrade/downgrade my plan?

You need one of our WordPress plugins for more or less websites than you originally thought? In the following article we will show you how you can adjust your plan…

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How can I install the PRO version of the plugin?

You have just bought a WordPress plugin on devowl.io and want to install the plugin? We explain to you how it works easily and quickly! If you have downloaded the…

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Where can I find my license key?

After installing the WordPress plugin, it will ask for your license key. Only with an activated license, you can get updates, support, etc. The following article explains how you find…

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How can I upgrade from free version to PRO version?

You have installed the free version of one of our plugins, but now you want to switch to our PRO version? This is very easy. We explain step by step…

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Getting started (Setup)

What do I need consents for?

Tools commonly known as “cookie banners” are, if they comply with the legal requirements of the EU, actually Consent Management Platforms (CMPs). In practical terms, they manage not only consent…

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Setup with TCF (Transparency & Consent Framework) from IAB Europe

Real Cookie Banner is compatible with the Transparency & Consent Framework (TCF) in specification 2.0 and newer. In this article we explain what TCF is, when you need it and…

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How do I find all services (cookies) on my website?

Real Cookie Banner provides you with many tools to easily obtain consent for cookies etc. on your WordPress website. There is also a service scanner that automatically detects most services…

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How do I integrate legal shortcodes into my website?

Real Cookie Banner helps you meet the legal requirements for a cookie banner by providing legal shortcodes (e.g. to change privacy settings). You should make sure to include these in…

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How do I create an individual service?

You use a service for which there is no template in Real Cookie Banner? You can always request a new service template for free, and we will try to implement…

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How do I create an individual content blocker?

You use a WordPress plugin or service for which there is no content blocker template in Real Cookie Banner? You can always request a new cookie and content blocker template…

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How can I change the design of my cookie banner?

You have Real Cookie Banner installed on your website, but you want to customize its appearance. We’ll explain where you can find the 170+ options to customize the cookie banner!…

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Setup with Google Tag Manager or Matomo Tag Manager

Real Cookie Banner offers a deep integration for Google Tag Manager and Matomo Tag Manager, which loads the respective tag manager only after the consent of the user. This way…

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I can’t manage to set up the cookie banner. What do I do now?

You have Real Cookie Banner (PRO) installed on your website, but you can’t manage to set up the plugin correctly? Even the knowledge base articles didn’t help you and your…

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Common issues

What do I need to specify as the purpose in a service?

Are you wondering why and how detailed you need to specify the purpose of data processing in a service in Real Cookie Banner? In this article, we will explain why…

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How do I change the language of my cookie banner?

You have installed Real Cookie Banner, but the cookie banner itself is for example displayed in English, although your website itself is in German? In this article, we explain how…

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How do I remove the link to the Real Cookie Banner website (powered by link) in the cookie banner footer?

In this article, we will explain how you can remove the link to the Real Cookie Banner website (powered by link) from the footer of your cookie banner. You can…

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Cookie banner is displayed again on every subpage. What can I do?

If you give consent on your website via the cookie banner, and the next time you visit or navigate your website, the cookie banner will be displayed again, your WordPress…

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Support for multilingual websites with TranslatePress

You can use Real Cookie Banner on websites with multiple languages. We support TranslatePress as well as WPML, Polylang and Weglot as multi-language plugins. We will show you how to…

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What data does Real Cookie Banner process?

Real Cookie Banner is a consent management plugin for WordPress. You can use it to obtain consent to set cookies and process personal data from your website visitors. This requires…

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PixelYourSite Integration for Real Cookie Banner

If you use PixelYourSite, the plugin integrates tracking pixels without consent into your website. This is not allowed according to the GDPR and ePrivacy Directive, as consent is required for…

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What does the service scanner find (and what not)?

Real Cookie Banner offers you a service scanner that automatically finds used services on your website. With it, we take a lot of work off your shoulders when setting up…

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Support for multilingual websites with Weglot

You can use Real Cookie Banner on websites with multiple languages. We support Weglot as well as WPML, Polylang and TranslatePress as multi-language plugins. We will show you how to…

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Cookie banner is not shown in some browsers

You have successfully configured Real Cookie Banner on your website, and it is shown in principle, but not in some browsers? We will explain you when and why this happens…

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Why a cookie scanner is not a useful solution

You bought Real Cookie Banner PRO and expected our WordPress plugin to automatically find all cookies for you? We offer you a service scanner that automatically finds most of the…

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Service template not found? How to request one!

You are setting up your cookie banner, but you use a service or plugin that sets cookies and/or processes personal data, for which there is no service template? Then you…

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Where can I find my invoice?

Great that you have decided to use a devowl.io WordPress plugin. We sell the plugin you have chosen at devowl.io, but for tax reasons it is distributed by the Paddle.com…

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Support for multilingual websites with WPML or Polylang

You can use Real Cookie Banner on websites with multiple languages. We support WPML and Polylang as well as TranslatePress and Weglot as multi-language plugins. We will show you how…

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Consent forwarding: Setup for multisite, multiple installations of WordPress and multiple languages

You can run Real Cookie Banner in a multisite installation, in several WordPress installations or in multilingual with e.g. WPML, PolyLang or TranslatePress. This works without further configuration. However, you…

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Why can’t I select some service templates?

You see service templates in your Real Cookie Banner, but nothing happens when you click on them? Maybe you missed the tooltip that explains why. We will show you how…

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The limit of activated clients for this license has already been reached

You have installed e.g. Real Cookie Banner PRO in your WordPress website and entered your license key, but now you get an error message about reached license limit and activations?…

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Why does the plugin put JavaScript files in wp-content/?

If Real Cookie Banner is active, you may find JavaScript files in your wp-content/ folder that have a cryptic name. Don’t worry, there is no virus or something like that…

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Incompatible services and plugins

We have implemented a variety of mechanisms in Real Cookie Banner to be compatible with many technical approaches of third-party services and WordPress plugins. In some cases, we also interfere…

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