Real Thumbnail Generator

articles and answers in the knowledge base

Purchase and Installation

Can I upgrade/downgrade my plan?

You need one of our WordPress plugins for more or less websites than you originally thought? In the following article we will show you how you can adjust your plan…

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Licensing of multiple websites (as multisite)

You run multiple websites (under subdomains) or a WordPress multisite installation with many websites? Then you are probably wondering how many licenses of devowl.io products you need. We explain in…

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How can I install the PRO version of the plugin?

You have just bought e.g. Real Media Library PRO on codecanyon.net and want to install the plugin? We explain to you how it works easily and quickly! Go to codecanyon.net…

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How can I upgrade from free/lite version to PRO version?

You have installed the free version of one of our plugins, but now you want to switch to our PRO version? This is very easy. We explain step by step…

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Where can I find my license key (purchase code)?

You can buy our products on codecanyon.net or save them in your devowl.io account. In both places, you can find your license key. Find license key on codecanyon.net If you…

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Payment interval: Is it a one-time payment or a subscription?

We distribute the following products on codecanyon.net for a one-time payment: Ream Media Library Real Physical Media Real Category Management Real Thumbnail Generator All devowl.io products distributed on codecanyon.net include…

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Common issues

Thumbnails for PDF files were not generated

You have uploaded a PDF file to WordPress, but you don’t see a thumbnail for it in the WordPress media library? We explain you in which cases this happens and…

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Max. installations reached: The limit for the amount of sites the theme/plugin can be enabled on has been reached.

You try to activate your license of e.g. Real Media Library, but you get the following error message? The limit for the amount of sites the theme/plugin can be enabled…

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