Real Media Library

articles and answers in the knowledge base

Purchase and Installation

Can I upgrade/downgrade my plan?

You need one of our WordPress plugins for more or less websites than you originally thought? In the following article we will show you how you can adjust your plan…

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How can I install the PRO version of the plugin?

You have just bought a WordPress plugin on devowl.io and want to install the plugin? We explain to you how it works easily and quickly! If you have downloaded the…

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Where can I find my license key?

After installing the WordPress plugin, it will ask for your license key. Only with an activated license, you can get updates, support, etc. The following article explains how you find…

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Licensing of multiple websites (as multisite)

You run multiple websites (under subdomains) or a WordPress multisite installation with many websites? Then you are probably wondering how many licenses of devowl.io products you need. We explain in…

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How can I install the PRO version of the plugin if I purchased on codecanyon.net?

You have just bought e.g. Real Media Library PRO on codecanyon.net and want to install the plugin? We explain to you how it works easily and quickly! Go to codecanyon.net…

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How can I upgrade from free version to PRO version?

You have installed the free version of one of our plugins, but now you want to switch to our PRO version? This is very easy. We explain step by step…

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Where can I find my license key (purchase code) at codecanyon.net?

You can buy our products on codecanyon.net or save them in your devowl.io account. In both places, you can find your license key. Find license key on codecanyon.net If you…

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Migrate/Import folder structure from other plugins

You have used another plugin like Filebird so far and want to switch to Real Media Library? That’s great! And you don’t have to recreate any folder structure again because…

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Payment interval: Is it a one-time payment or a subscription?

We distribute the following products on codecanyon.net for a one-time payment: Ream Media Library Real Physical Media Real Category Management Real Thumbnail Generator All devowl.io products distributed on codecanyon.net include…

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Common issues

Display folders and files in website frontend (with Medialist)

You want to show files organized in folders with Real Media Library to your website visitors (in the frontend)? Real Media Library itself only offers galleries for images. However, the…

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Import of a database dump with Real Media Library fails due to missing permissions

You have created a dump (SQL file) of your WordPress database, for example to move your website to a new server, but the import fails? If you get an error…

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Does Real Media Library change the URLs of my uploads?

If you reorganize your uploads into folders with Real Media Library, the plugin will only create a virtual folder structure. Therefore, Real Media Library will not change the URLs of…

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How can I reflect the virtual folder structure (physically) in my file system?

Real Media Library only creates a virtual folder structure. This means that no files are moved in your wp-content/uploads/ folder when you create folders or move files with the Real…

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Real Media Library add-ons for special use cases

Over the years we have received many requests from customers and even code contributions from customers for special use cases. The solutions for these use cases may be useful, but…

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Create shortcuts for files

You can assign files in your media library to multiple folders by creating shortcuts. They work similarly to shortcuts you know from Windows Explorer or Mac Finder, and they don’t…

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Create dynamic image galleries from folders

Real Media Library allows you to create visual galleries on your website, which automatically and dynamically reads content from a folder. There are different ways to do this, depending on…

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Upload files with folder structure

You have a folder structure on your computer and want to upload these folders with all files in the same structure to your WordPress media library? We explain how it…

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Upload files to the media library via FTP

You have uploaded (a large amount of) files and their folder structure to the wp-content/uploads/ folder, but can’t find the files in your WordPress media library? We explain why and…

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Permissions management: Create folders per user

You want to restrict uploaded files, folders, collections and galleries in your media library to specific users or user groups? We explain why this feature is not implemented in Real…

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Is the media shared between sites in a multisite installation?

You run a WordPress Multisite installation and want to share files in your media library between multiple sites? We explain why this is not the case by default and why…

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Uninstall Real Media Library

We are sorry that you would like to uninstall Real Media Library. If you have problems with the plugin, we recommend that you open a support ticket first. We will…

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Thumbnails for PDF files were not generated

You have uploaded a PDF file to WordPress, but you don’t see a thumbnail for it in the WordPress media library? We explain you in which cases this happens and…

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Max. installations reached: The limit for the amount of sites the theme/plugin can be enabled on has been reached.

You try to activate your license of e.g. Real Media Library, but you get the following error message? The limit for the amount of sites the theme/plugin can be enabled…

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